Everything you need to know
Find quick answers to common questions about making payments, using Oneremit, and resolving issues...
What is Oneremit and who is it for?
Oneremit is a B2B cross-border payment platform that helps businesses send funds internationally with speed, transparency, and competitive FX rates. We're built for Nigerian businesses paying suppliers, tuition, or partners abroad.
How quickly can transactions be processed?
Our transfers are typically processed within 1-3 business days, depending on the destination country and payment method. Some transfers can be completed within hours for supported corridors.
What currencies are available for payments on Oneremit?
We support major global currencies including USD, EUR, GBP, CAD, AUD, and many others. Our platform covers over 100+ currencies across different regions worldwide.
Is Oneremit regulated?
Yes, Oneremit is fully regulated and compliant with international financial regulations. We work with licensed financial institutions and follow strict compliance standards to ensure secure transactions.
Are there any hidden fees associated with Oneremit?
No, we believe in full transparency. All fees are clearly displayed upfront before you complete any transaction. There are no hidden charges - what you see is what you pay.
Can I access my account from multiple devices?
Yes, you can access your Oneremit account from multiple devices. Just log in with your credentials, and you'll have full access to your account.
How secure is Oneremit?
We use industry-standard encryption and security protocols to protect your personal and financial information.
All transactions are monitored and processed in line with regulatory requirements to ensure safety and compliance.
Do I need to complete verification (KYC) before sending money?
Yes. To comply with regulatory requirements and protect our customers, Oneremit requires identity verification before certain transactions can be processed.
We only ask for information required by law, and your data is handled securely in line with regulatory standards.
I'm having issues and need help.
Our team are available 24/7 to support you when using Oneremit. Kindly send us an email support@oneremit.co and we will be happy to help.
What other services does Oneremit provide?
In addition to cross-border transfers, Oneremit offers:
Nexus – A dedicated solution for international tuition and institutional payments
Payremit – A crypto-to-fiat conversion service that enables seamless digital asset transfers
Our goal is to provide a complete cross-border payment ecosystem for individuals, students, and businesses.